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Achieved a client retention rate of over 95% when managing industrial, commercial and utility accounts in Ontario, Manitoba, Quebec, Vermont and New York. |
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Prepared a business case to initiate a pilot marketing program for the Ontario residential natural gas market. |
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Negotiated and implemented the first marketer/MEU partnership in the Ontario residential natural gas market. |
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Guided a general merchandising firm into the Ontario residential natural gas
market. |
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Developed and provided effective energy sales training programs to utility companies as well as a general merchandising firm which received exceptional praise from the clients. |
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Professionally managed residential services offered to new retailers or through partnership arrangements, allowing clients to focus on customer acquisition and service. |
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Designed and implemented corporate and business unit processes for managing new client services, resulting in seamless service to clients. |

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Provision of total energy management consulting services in the Ontario industrial market, resulting in very significant cost savings to client base. |
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Hired by the Independent Electricity System Operator (IESO) as their agent for the Verification and Audit of the Transitional Demand Response Program. |
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Identified and evaluated the qualitative and quantitative risk exposure of a natural gas retailer in Ontario. |
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Evaluation of opportunities in the Ontario natural gas market for a power retailer. |
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Market research on the Ontario retail natural gas market for a power retailer. |
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Developed effective surveys for evaluating comprehension of energy products and the energy marketplace as well as sales staff knowledge. |

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2003 to Present Partner, Total Energy Advice & Management Ltd. (TEAM)
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2001 to Present President, Wainewright
Consulting Ltd. |
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1986 to 2001 Manager, Market Development TransCanada Energy Ltd. |
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